SMS Terms & Conditions

Effective Date: 09/28/2026

1. Program Description

By consenting to receive SMS messages from Anovaeon, you agree to receive conversational and informational text messages related to:

• Customer support requests
• Operational coordination
• Project updates
• Scheduling and appointments
• Onboarding activities
• Vendor and partner communications
• Service-related notifications
• Humanitarian response and crisis management operations
• Other requested business communications

Anovaeon does not use this SMS program to send unsolicited marketing messages.

2. Consent

Consent to receive SMS messages may be obtained through:

• Authorized onboarding or service documentation
• Agreements and contracts
• Written or verbal business communications
• Initiating a text message conversation with Anovaeon

Consent to receive SMS messages is not required as a condition of purchasing goods or services.

3. Message Frequency and Charges

Message frequency varies based on your interactions with Anovaeon and the applicable service or operational need.

Standard message and data rates may apply according to your mobile carrier's plan.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any Anovaeon text message.

After opting out, you may receive one final confirmation message. No additional messages will be sent unless you provide consent again or initiate a new conversation, as permitted by applicable law.

5. Help and Support

For assistance, reply HELP to any message.

You may also contact us directly:

• Email: [INSERT SUPPORT EMAIL][INSERT SUPPORT EMAIL]
• Phone: tel:[INSERT SUPPORT PHONE NUMBER][INSERT SUPPORT PHONE NUMBER]

6. Privacy

Anovaeon's collection, use, and disclosure of personal information related to SMS communications are governed by our Privacy Policy:

Privacy Policy: [INSERT FINAL PRIVACY POLICY URL] [INSERT FINAL PRIVACY POLICY URL]

7. Availability and Delivery

SMS delivery depends on the availability and performance of wireless networks and mobile carriers.

Anovaeon is not responsible for delayed, failed, or undelivered messages caused by circumstances beyond our reasonable control.

8. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Any changes will be reflected by updating the effective date on this page.

Your continued participation in the SMS program after changes become effective constitutes acceptance of the revised terms, to the extent permitted by applicable law.

9. Contact Information